? Terms & Conditions
We believe in clarity, fairness, and respect—these terms are here to protect both you and us, so everything feels simple and transparent.
Overview
This website is operated by our brand. Throughout the site, the terms “we”, “us” and “our” refer to our company. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms & Conditions.
Please read these terms carefully before using our website.
1. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your region or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
2. Products & Services
We make every effort to display our products as accurately as possible. However, we cannot guarantee that:
- Colors will appear exactly the same on all screens
- Product images perfectly reflect final appearance
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities of any products or services
3. Pricing & Payment
All prices are listed in the applicable currency and are subject to change without notice.
We reserve the right to:
- Refuse or cancel any order
- Limit or cancel quantities per customer or order
In the event of a cancellation, we will notify you and issue a refund if payment has already been processed.
4. Shipping & Delivery
Shipping times are estimates and may vary due to factors outside of our control.
We are not responsible for delays caused by:
- Carriers
- Customs processing
- Weather or unforeseen disruptions
For full details, please refer to our Shipping & Delivery page.
5. Returns & Exchanges
We want you to feel confident in your purchase.
Please review our Returns & Exchanges page for full details on:
- Eligibility
- Timeframes
- Non-returnable items
6. Accuracy of Information
We strive to ensure all information on our site is accurate and up to date. However, we are not responsible if information is incomplete, inaccurate, or outdated.
7. Third-Party Services
Certain content, products, or services may include materials from third parties.
We are not responsible for:
- Third-party websites
- External links or services
Use of third-party services is at your own risk.
8. Intellectual Property
All content on this site—including designs, logos, text, and graphics—is the property of our brand and may not be used, reproduced, or distributed without permission.
9. Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free.
To the fullest extent permitted by law, we are not liable for:
- Any direct or indirect damages
- Loss of data, profits, or revenue
- Issues arising from use of our products or website
10. Indemnification
You agree to indemnify and hold harmless our company from any claim or demand arising from your breach of these Terms & Conditions.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this page.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
support@soaringspirithq.com
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@soaringspiritco.com.
Our contact information is posted below:
Soaring Spirit HQ
607-700 Sussex Drive, Ottawa, Ontario, Canada
613-618-0674