? Returns & Exchanges
Because You Should Feel Good About Your Choice
We want you to love what you receive—not just like it.
If something isn’t quite right, we’re here to make it simple.
✨ Our Return Window
You can request a return or exchange within 14 days of delivery.
Items must be:
- Unworn and unwashed
- In original condition
- Free of damage or alterations
? Non-Returnable Items
Because many of our pieces are made with intention—and sometimes personalized—we’re unable to accept returns on:
- Personalized or custom items
- Final sale items
? Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
If there’s an issue with your order, we’ll make it right.
? If Something’s Not Right
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We’ll take care of it—no stress, no hassle.
? How to Start a Return
Simply reach out to us at:
support@soaringspirithq.com
Include:
- Your order number
- A brief description of the issue (if applicable)
- A photograph showing damages
We’ll guide you through the next steps.
? Our Philosophy
This brand was built on real experiences—on understanding that not everything always goes perfectly.
What matters is how it’s handled.
We’re committed to making this part easy, fair, and supportive—just like everything else we do.