? Privacy Policy
“We believe trust is built through transparency—your information is handled with care, respect, and intention.”
Your Privacy Matters
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
As you browse, we also collect information about:
- Pages you view
- Products you interact with
- How you navigate the site
Information You Provide
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing and shipping address
- Payment information (processed securely)
- Email address
- Phone number (if provided)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order
- Screen orders for risk or fraud
- Improve and optimize our website
- Send marketing emails (only if you opt in)
3. Sharing Your Information
We only share your information with trusted third parties to help us operate our business, such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Analytics tools (e.g., traffic insights)
We do not sell your personal information.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website performance
You can choose to disable cookies through your browser settings.
5. Your Rights (Canada & International)
If you are a resident of Canada or other regions with data protection laws, you have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your personal data
To exercise these rights, please contact us using the information below.
6. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
7. Security
We take reasonable precautions and follow industry best practices to protect your personal information.
All payment transactions are processed securely through trusted providers.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
Changes will be posted on this page.
10. Contact Us
If you have questions, concerns, or requests regarding your personal information, please contact us at:
support@soaringspirithq.com